Shipping Policy

At AlignEase, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for complete details regarding processing, delivery times, and shipping support.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

Estimated Delivery Time

Estimated delivery times may vary depending on your location and shipping carrier availability.

Standard Delivery Estimates

  • United States: 5–10 business days
  • Canada: 7–12 business days
  • United Kingdom: 5–10 business days
  • Australia: 7–14 business days
  • Europe: 7–14 business days
  • International Orders: 10–20 business days

Please note that delivery times are estimates and may occasionally be affected by customs delays, weather conditions, high demand periods, or carrier disruptions.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

We may occasionally offer:

  • Free shipping promotions
  • Discounted shipping offers
  • Limited-time shipping campaigns

These promotions will be clearly displayed on our website when active.

Order Tracking

After your order ships, you will receive a tracking number via email so you can monitor your shipment status in real time.

If you do not receive tracking information within a few business days after placing your order, please contact our support team.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout.

AlignEase is not responsible for:

  • Delays caused by incorrect addresses
  • Lost packages due to customer address errors
  • Failed delivery attempts

If you notice an error in your shipping details, contact us immediately after placing your order.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact us and we will work with the shipping carrier to assist you.

While we will do our best to help resolve shipping issues, AlignEase is not responsible for delays caused by:

  • Customs clearance
  • Carrier disruptions
  • Severe weather
  • International transit delays

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include:

  • Your order number
  • Photos of the damaged product and packaging

We will review the issue and assist with a replacement or resolution where applicable.

International Shipping

Customers are responsible for any customs duties, taxes, or import fees required by their country.

These charges are not included in the product price or shipping cost.

Contact Us

If you have any questions regarding shipping or delivery, please contact our support team:

Email: support@alignease.com

We are happy to assist you.